Customer Service

The Gard business strategy has been geared toward a sustainable future ensuring we achieve more for the long term rather than simply short term success. This benefits everyone involved with us since we are all in this repeat business together.


We take great pride in the provision of service to our customers and this extends from initial discussions, to assistance with any specific requirements, through to ensuring that our existing customers experience the best from products we have supplied to them.


We firmly believe that we and our customer base (Distributor Partners and End Users) should all work in partnership together: we work for and through our customers.


When assistance is required either to solve a problem, arrange urgent product delivery or provide technical support then our customers can be assured of the highest level of service.


Customer Benefits

  • Remote support 24 / 7 (365 days per year)
  • Dedicated service teams worldwide for competent on-site servicing
  • Fast-track despatch for urgent orders
  • Having the right products for the job means faster and easier maintenance
  • Custom formulations for non-standard industrial applications
  • Minimum plant downtimes
  • Constant line speeds

Want to know more? Get in touch.